Scaling a business entails adopting an appropriate business model that allows for easier generation of consistent revenue growth. It requires the proper planning, systems, staffing, and technology. These elements, among others, are all essential to have the suitable organizational capacity to handle the changes that will come with scaling the business.

Suppose part of the scaling strategy is the lead generation that is already bringing in a high number of potential customers. Without the right system and staffing to convert these leads into customers, the company is still a long way from reaching its goal.

The right technology and tools, in particular, play a significant role in the company’s decision to scale. Automation helps the business processes run at lower costs and higher efficiency. For example, Enterprise Resource Planning (ERP) software improves access to information, eliminates data redundancy, and enhances connectivity among key departments.

Microsoft Dynamics 365 Business Central apps offer all these capabilities and more in a single cloud system. Business Central is an ERP that has built-in intelligence to optimize various functions like supply chain, financial, and operations management. 

The Financial Management module connects data across sales, purchasing, accounting, and customer engagement which helps improve analysis and accelerate financial reporting. Meanwhile, the Customer Relationship Management module allows the business to respond to sales-related queries, manage service requests, and process payments. 

Business owners can acquire many more ERP functions by independently integrating Dynamics 365 or hiring a service management Business Central. To learn more about scaling a business with Microsoft Dynamics, here is an infographic from Integral Management Systems.